Guides

Plain-language help with choosing a hearing clinic and knowing what good care looks like.

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How to choose a hearing clinic

What to look for, what to ask, and how to compare clinics before you book.

Audiologist or hearing aid specialist: what’s the difference?
How their training differs, what each one does, and which you should see.
What happens at a hearing test
What a full hearing test includes, how long it takes, and how to tell it was thorough.
Questions to ask before you buy hearing aids
What to ask about options, price, trial periods and follow-up before you commit.
What a star rating can’t tell you about a hearing clinic
How to read online reviews of a hearing clinic, and what the average leaves out.
How Hearsay ratings work
Who is surveyed, what they are asked, and when a rating appears on a profile.