Review terms

1. Who can leave a review

A clinic where you are or were a patient invited you by email. Your review has to be about your own experience at that clinic. The link in your email is personal to you, so please don’t pass it on.

2. What Hearsay publishes

Your star rating, the words you write, your first name and the first letter of your last name, the clinic, and the month you wrote it.

Hearsay never publishes your email address, your full last name, or anything from your clinic’s records.

3. Your permission

When you press “Publish my review”, you give Hearsay permission to show your review on hearsay.health and to keep showing it. What you wrote stays yours.

4. What to leave out

Other people’s names and private details, including other patients and family members. Anything abusive, threatening or untrue. Advertising.

What you say about your own health is up to you. Only write what you are comfortable having in public.

5. The clinic’s reply

The clinic may post a public reply under your review. It cannot edit your review or hide it.

6. Taking a review down

Hearsay takes down a review that breaks these terms. A low rating is not a reason to take one down.

To have your own review taken down, write to info@hearsay.health, reply to the email that asked you for a review, or ask your clinic.

7. No rewards

Nobody may pay or reward you for a review, or ask you to leave one only if you were happy. Every patient a clinic asks is asked the same way.

8. Changes

These terms may change. The version you agreed to is kept with your review.